Data protection agreement

Status: September 1, 2023

When you use our services and get information from our website, you're trusting us with your data. We understand that this is a big responsibility and are committed to protecting your data and ensuring that you retain control over it.

We protect your privacy and your private data. Our processing of personal data of our users is limited to the data required to provide a functional website and our content and services, as well as to provide our services. We collect, process and use your personal data in accordance with the content of these data protection provisions and the applicable data protection regulations, in particular the Swiss Federal Act on Data Protection (FADP). These data protection regulations govern which personal data we collect, process and use about you. We therefore ask you to read the following explanations carefully.

Responsible party

Martin Gerber, Viamalastorys.ch AG, Unterer Rosenbühl 5, 7430 Thusis, and Viamala Sportwerkstatt , Unterer Rosenbühl 3, 7430 Thusis, as operators of the website [story-thusis.ch, viamalasportwerkstatt.ch], are responsible for the personal data of website users within the meaning of the DSG.

In connection with the provision of services [and/or sale of products] to the customer, Viamalastorys.ch AG & Viamala Sportwerkstatt may collect personal data itself, obtain it from third parties, store it, process it, and pass it on to third parties, in compliance with applicable data protection standards at all times.

If permitted by law, or if there are overriding interests on the part of Viamalastorys.ch AG & Viamala Sportwerkstatt , or if customer consent has been obtained, Viamalastorys.ch AG & Viamala Sportwerkstatt may process the personal data collected for the following purposes:

• to check the prerequisites for the conclusion of a contract;
• to fulfill contractual obligations towards the customer;
• to maintain, develop and preserve the customer relationship;
• to individualize services or provide personalized content, e.g. by means of investigations regarding demographics, usage behavior and user interests;
• for address validation.
• to prevent improper use of services (especially to prevent fraud when concluding and during the term of the contract);
• for billing, debt collection and for creditworthiness checks;
• for the promotion, design, and further development of Viamalastorys.ch AG & Viamala Sportwerkstatt products;

To provide you with the services you want, such as booking services, with the desired simplicity and quality.

To ensure that our website is presented to you in the most effective and interesting way possible [e.g. saving display preferences];

To fulfill our obligations arising from any contracts concluded between you and us.

To enable you to participate in interactive offers, if you wish;

To inform you about changes to our services.

Data transfer

Viamalastorys.ch AG & Viamala Sportwerkstatt engages third parties in Switzerland and abroad for data processing. If the customer obtains third-party services from Viamalastorys.ch AG & Viamala Sportwerkstatt , Viamalastorys.ch AG & Viamala Sportwerkstatt may pass on to the third party those customer data that the third party requires to fulfill its contractual obligations toward the customer.

When Viamalastorys.ch AG & Viamala Sportwerkstatt engage third parties from Switzerland and abroad, these parties are contractually obliged to comply with the measures required under applicable data protection law.

We share your data in your interest between the two companies Viamalastorys.ch AG and Viamala Sportwerkstatt in order to optimize processes and make your experience at STORY Thusis as pleasant as possible. You can do this upon request.

We also use cloud-based tools such as Cycly, Mews and Anny to process orders, purchases and general services as easily and efficiently as possible. Your data, which is recorded in these tools, can also be deleted upon request after your stay.

We store this data in our cloud-based tools until you either remove it yourself or have it removed.

We store some data for a longer period if this is necessary for legitimate business or legal reasons. These reasons may include security, fraud and abuse prevention, or a documentation obligation in the financial sector. Or to ensure the obligation to provide information in the event of requests for receipts for products sold in the event of an insurance claim.

You have the decision-making options with regard to the data collected by us and its use and can ask us for information and about the release of your data at any time. Upon request, we will remove the data associated with your person.

Description and scope of data processing

Personal data within the meaning of these data protection provisions is all information that relates to a specific or identifiable natural person (hereinafter referred to as the "data subject"). This includes in particular your name, your e-mail address [your address and your telephone number as well as your credit card and account details and your VAT information if you are a registered dealer].

Personal data also includes information about your use of our website. In this context, we collect personal data from you as follows: Information about your visits to our website, such as the extent of data transfer, the location from which you retrieve data from our website and other connection data and sources that you retrieve. This usually happens through the use of log files and cookies. You can find more information about log files and cookies below.

In principle, your personal data is stored for an indefinite period. If we collect your IP address, it will only be stored for the duration of your use of the website and then immediately deleted or anonymized by shortening it. The remaining data is stored for a limited period of time, which is based on the following criteria: [Criteria].

Principles of data processing

When processing data, we take into account the processing principles of lawfulness, proportionality, purpose limitation, transparency - in particular the fulfillment of information obligations - and data security.

Information about your computer, cookies

Each time you access our site, we collect the following information about your computer: The IP address of your computer, the request from your browser and the time of this request. In addition, the status and the amount of data transferred as part of this request are recorded. [We also collect product and version information about the browser and operating system of your computer used. We also record from which website the access to our site was made.] The IP address of your computer is only stored for the duration of your use of the website and then immediately deleted or anonymized by shortening it. We use this data for the operation of our website, in particular to identify and eliminate website errors, to determine website utilization and to make adjustments or improvements.

Cookies help in many ways to make your visit to our website easier, more pleasant and more meaningful. Cookies are information files that your web browser automatically saves on your computer's hard drive when you visit our website.

For example, we use cookies to temporarily save your selected services and entries when filling out a form on the website, so that you do not have to repeat the entry when you call up another subpage. Cookies may also be used to identify you as a registered user after registering on the website, without you having to log in again when you access another subpage.

If you do not want browser cookies to be used, you can set your browser so that cookies are not accepted. Please note that in this case you may only be able to use our website to a limited extent or not at all. If you only want to accept our own cookies, but not the cookies of our service providers and partners, you can select the "Block third-party cookies" setting in your browser.

Data security

All information that you transmit to us is stored on servers within [Switzerland/European Union]. Unfortunately, the transmission of information over the Internet is not completely secure, which is why we cannot guarantee the security of the data transmitted to our website over the Internet. However, we secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. In particular, your personal data is transmitted to us in encrypted form. We use the SSL (Secure Socket Layer) [or TLS (Transport Layer Security)] coding system.

Changes to this privacy policy

We reserve the right to change this privacy policy at any time with future effect. The latest version is available on the website. Please visit the website regularly and inform yourself about the applicable data protection regulations.

GOOGLE ANALYTICS 4

This website and our online shop use Google Analytics, a web analysis service of Google LLC (“Google”). Google Analytics uses so-called “cookies“, text files that are stored on your computer and enable an analysis of your use of the website. This is done by inserting a small JavaScript measurement code on the website. When a user accesses a website, the tracking code is used to collect pseudonymized data about how the user interacted with the page. The measurement code also collects data from the browser, such as the language setting, the browser type (e.g. Chrome or Safari) and the device and operating system on which the browser is running. It can even record the visitor source, i.e. how users got to the page. This can be a search engine, an ad they clicked on, or an email marketing campaign.

The data collected with the measurement code (including the IP address) is bundled and sent to Google Analytics so that it can be processed in reports. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services relating to website activity and internet usage. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google.

Google will not associate your IP address with any other Google data under any circumstances. You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purpose described above.

FACEBOOK PIXEL

This website and our online shop use Facebook Pixel. This is a function that Facebook offers for target group-specific campaigns. Facebook Pixel is a JavaScript code with which Facebook and Instagram advertisements can be planned, displayed and tracked more precisely to the target group. Facebook uses your customers' data to provide them with targeted products, page posts and advertisements. No customer data can be viewed in detail.
However, we analyze the behavior of our customers (anonymized) in the shop and on our website in order to optimize them. A browser-based ad blocker can prevent the release of data by the Facebook pixel.

Your rights

You have the right to request information about your personal data processed by us. In particular, you can request information about the personal data as such, the processing purpose, the storage period or, if this is not possible, the criteria for determining this period, the origin of your data, provided that it was not collected from you, if applicable, about the existence of an automated individual decision and, if applicable, about the recipients or the categories of recipients to whom personal data are disclosed.

You also have the right to revoke any consent you may have given to the use of your personal data at any time.

You can assert your rights at any time by contacting us at the address provided.

If you are of the opinion that the processing of your personal data by us is in contradiction to the applicable data protection regulations, you have the possibility to complain to the Federal Data Protection and Information Commissioner.