Data protection agreement

Status: September 1, 2023

When you use our services and obtain information about them on our website, you are entrusting us with your data. We are aware that this is a great responsibility and do everything we can to protect your data and ensure that you retain control over it.

We protect your privacy and your private data. Our processing of our users' personal data is limited to the data required to provide a functional website and our content and services, as well as the provision of our services. We collect, process and use your personal data in accordance with the content of this Privacy Policy and the applicable data protection regulations, in particular the Swiss Data Protection Act (DPA). These data protection provisions regulate which personal data we collect, process and use about you. We therefore ask you to read the following information carefully.

Person responsible

Martin Gerber, Viamalastorys.ch AG, Unterer Rosenbühl 5, 7430 Thusis, sowie Viamala Sportwerkstatt GmbH, Unterer Rosenbühl 3, 7430 Thusis ist als Betreiber der Website [story-thusis.ch, viamalasportwerkstatt.ch] Verantwortlicher für die Personendaten der Nutzer der Website im Sinne des DSG.

Im Zusammenhang mit der Erbringung von Dienstleistungen [und/oder Verkauf von Produkten] für den Kunden kann Viamalastorys.ch AG & Viamala Sportwerkstatt GmbH unter jederzeitiger Beachtung geltender Datenschutznormen Personendaten selbst erheben, von Dritten beschaffen, speichern, bearbeiten und an Dritte weitergeben.

Wenn gesetzlich erlaubt, oder überwiegende Interessen seitens Viamalastorys.ch AG & Viamala Sportwerkstatt GmbH bestehen, oder eine Kundeneinwilligung vorliegt, kann Viamalastorys.ch AG & Viamala Sportwerkstatt GmbH die erhobenen Personendaten für folgende Zwecke bearbeiten:

• to check the requirements for the conclusion of a contract;
• to fulfill contractual obligations to the customer;
• to maintain, develop and preserve the customer relationship;
• to individualize services or provide personalized content, e.g. by studying demographics, user behavior and user interests;
• for address validation.
• to prevent unlawful use of services (in particular to prevent fraud when concluding the contract and during the term of the contract);
• for invoicing, for debt collection purposes and for creditworthiness and credit rating checks;
• zur Bewerbung, Gestaltung und Weiterentwicklung von Viamalastorys.ch AG & Viamala Sportwerkstatt GmbH -Produkten;

To be able to provide the services you require, such as booking services, in the desired simplicity and quality.

To ensure that our website is presented to you in the most effective and interesting way possible [e.g. storing display preferences];

To fulfill our obligations arising from any contracts concluded between you and us

To enable you to participate in interactive offers, if you so wish;

To inform you about changes to our services.

Data transfer

Viamalastorys.ch AG & Viamala Sportwerkstatt GmbH bezieht Dritte im In- und Ausland zur Datenbearbeitung bei. Bezieht der Kunde bei Viamalastorys.ch AG & Viamala Sportwerkstatt GmbH Dienstleistungen Dritter, kann Viamalastorys.ch AG & Viamala Sportwerkstatt GmbH dem Dritten diejenigen Kundendaten zur Bearbeitung weitergeben, die dieser zur Erfüllung der vertraglichen Verpflichtungen gegenüber dem Kunden benötigt.

Beim Beizug von Dritten aus dem In- und Ausland durch Viamalastorys.ch AG & Viamala Sportwerkstatt GmbH sind diese entsprechend vertraglich verpflichtet, die gemäss gültigem Datenschutzrecht notwendigen Massnahmen einzuhalten.

Wir teilen deine Daten in ihrem Interesse über die beiden Unternehmen Viamalastorys.ch AG und Viamala Sportwerkstatt GmbH, um die Abläufe möglichst optimiert zu gestalten und das Erlebnis in der STORY Thusis möglichs angenehm zu gestalten. Auf Wunsch hin kannst du.

We also use cloud-based tools such as Cycly, Mews and Anny to process orders, purchases and general services as easily and efficiently as possible. Your data that is recorded in these tools can also be deleted again on request after your stay.

We store this data in the cloud-based tools we use until you either remove it yourself or have it removed.

We store some data for longer periods of time if this is necessary for legitimate business or legal reasons. These reasons may be security, fraud and abuse prevention or a documentation obligation in the financial sector. Or to ensure the obligation to provide information, in the case of requests for receipts for products sold in the event of an insurance claim.

You have the right to decide on the data collected by us and its use and can ask us at any time for information and the release of your data. Upon request, we will remove the data associated with your person.

Description and scope of data processing

Personal data within the meaning of this Privacy Policy means any information relating to an identified or identifiable natural person (hereinafter "data subject"). This includes in particular your name, your e-mail address [your address and your telephone number as well as your credit card and account details and your VAT details if you are a registered trader].

Personal data also includes information about your use of our website. In this context, we collect the following personal data from you: Information about your visits to our website, such as the extent of data transfer, the location from which you retrieve data from our website and other connection data and sources that you retrieve. This is usually done through the use of log files and cookies. Further information on log files and cookies can be found below.

In principle, your personal data is stored for an indefinite period of time. If we collect your IP address, it will only be stored for the duration of your use of the website and then immediately deleted or anonymized by shortening it. The remaining data is stored for a limited period of time, which is based on the following criteria: [criteria].

Principles of data processing

When processing data, we take into account the processing principles of lawfulness, proportionality, purpose limitation, transparency - in particular the fulfillment of information obligations - and data security.

Information about your computer, cookies

Each time you access our website, we collect the following information about your computer: the IP address of your computer, the request from your browser and the time of this request. In addition, the status and the amount of data transferred as part of this request are recorded. [We also collect product and version information about the browser used and the operating system of your computer. We also record the website from which our site was accessed]. The IP address of your computer is only stored for the duration of your use of the website and is then immediately deleted or anonymized by shortening it. We use this data for the operation of our website, in particular to detect and rectify errors on the website, to determine the utilization of the website and to make adjustments or improvements.

Cookies help in many ways to make your visit to our website easier, more pleasant and more meaningful. Cookies are information files that your web browser automatically saves on your computer's hard disk when you visit our website.

For example, we use cookies to temporarily store your selected services and entries when you fill out a form on the website so that you do not have to repeat the entry when you access another subpage. Cookies may also be used to identify you as a registered user after you have registered on the website without you having to log in again when you access another subpage.

If you do not wish to use browser cookies, you can set your browser so that the storage of cookies is not accepted. Please note that in this case you may only be able to use our website to a limited extent or not at all. If you only wish to accept our own cookies, but not the cookies of our service providers and partners, you can select the "Block third-party cookies" setting in your browser.

Data security

All information that you transmit to us is stored on servers within [Switzerland/European Union]. Unfortunately, the transmission of information via the Internet is not completely secure, which is why we cannot guarantee the security of data transmitted to our website via the Internet. However, we take technical and organizational measures to protect our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorized persons. In particular, your personal data is transmitted to us in encrypted form. We use the SSL (Secure Socket Layer) [or TLS (Transport Layer Security)] coding system.

Changes to this privacy policy

We reserve the right to amend these data protection provisions at any time with effect for the future. A current version is always available on the website. Please visit the website regularly and inform yourself about the applicable data protection provisions.

GOOGLE ANALYTICS 4

This website and our online store use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable your use of the website to be analyzed. This is done by inserting a small JavaScript measurement code on the website. When a user visits a website, the tracking code is used to collect pseudonymized data on how the user has interacted with the site. The measurement code is also used to collect data from the browser, such as the language setting, the browser type (e.g. Chrome or Safari) and the device and operating system used to run the browser. You can even record the source of the visitor, i.e. how users arrived at the page. This could be a search engine, an ad they clicked on or an email marketing campaign.

The data collected with the measurement code (including the IP address) is bundled and sent to Google Analytics so that it can be processed in reports. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

FACEBOOK PIXEL

This website and our online store use Facebook Pixel. This is a function that Facebook offers for target group-specific campaigns. Facebook Pixel is a JavaScript code that allows Facebook and Instagram ads to be planned, displayed and tracked more precisely to the target group. Facebook uses your customers' data to provide them with targeted products, page posts and ads. No customer data can be viewed in detail.
However, we analyze the behavior of our customers (anonymized) in the store and on our website in order to optimize them. A browser-based ad blocker can prevent the release of data by the Facebook pixel.

Your rights

You have the right to request information about your personal data processed by us. In particular, you may request information about the personal data as such, the purpose of processing, the storage period or, if this is not possible, the criteria for determining this period, the origin of your data if it was not collected from you, the existence of an automated individual decision and, if applicable, the recipients or categories of recipients to whom personal data is disclosed.

You also have the right to withdraw your consent to the use of your personal data at any time.

You can assert your rights at any time by contacting us at the address provided.

If you are of the opinion that the processing of your personal data by us is contrary to the applicable data protection provisions, you have the option of lodging a complaint with the Federal Data Protection and Information Commissioner.